Terms of Use

HomeFixr is a free homeowner connection service focused on residential heating and cooling replacement and upgrade projects.

HomeFixr may help homeowners connect with an independent HVAC company serving their area.

HomeFixr is not:

HomeFixr does not diagnose heating or cooling systems, perform technical assessments, size equipment, recommend specific equipment, provide installation quotes or perform regulated HVAC work.

You must be at least the age of majority in your province and legally able to submit the project request.

You should only submit a request if you:

You agree to provide information that is accurate to the best of your knowledge.

Submitting a project request does not guarantee that HomeFixr will be able to make a connection.

Availability may depend on:

When HomeFixr makes a connection, the request is shared with one HomeFixr Partner, not a shared list of competing HVAC companies.

If an appropriate Partner is not available, HomeFixr is not obligated to distribute the request to another company.

If a second connection is proposed after information has already been shared with one Partner, HomeFixr will obtain any additional permission required before making that additional disclosure.

HomeFixr Partners are independent businesses.

Before receiving HomeFixr homeowner requests, participating companies must meet the HomeFixr Partner Standard.

The Standard includes checks relating to matters such as:

Meeting the HomeFixr Partner Standard does not mean HomeFixr guarantees, certifies or warrants:

Homeowners should review quotes, contracts, warranties and contractor credentials before making a hiring decision.

Any HVAC company you speak with through HomeFixr is an independent business.

HomeFixr is not a party to any contract between you and an HVAC company.

The HVAC company is responsible for matters including:

Any decision to hire an HVAC company is yours.

Submitting a HomeFixr request does not obligate you to:

You remain in control of whether to continue after the connection.

When you submit a project request and provide the required authorization, you request communications relating to that project.

HomeFixr and the one HomeFixr Partner receiving the request may contact you using the communication methods you authorize, which may include:

Submitting a project request does not by itself constitute consent to receive unrelated HomeFixr promotional marketing.

Any optional marketing consent will be handled separately where required.

A HomeFixr project request does not itself require you to permit anyone into your home.

If an HVAC company proposes an in-home assessment or sales visit, you decide whether to invite that company to your residence.

The independent HVAC company is responsible for complying with all applicable consumer-protection, direct-sales, contracting and licensing requirements.

HomeFixr may provide general information about government, utility or other incentive programs.

Programs can change, expire, run out of funding or contain detailed eligibility requirements.

Unless expressly stated otherwise:

Homeowners should verify current program requirements with the official program administrator before making a purchasing decision.

HomeFixr is free for homeowners.

HomeFixr may receive compensation from participating HVAC companies in connection with the HomeFixr service.

Information on HomeFixr is general information only.

It should not be treated as:

Questions about a particular heating or cooling system should be directed to an appropriately qualified professional.

We try to keep HomeFixr information accurate and current, but information may become outdated or contain errors.

This is particularly relevant to:

HomeFixr may update, change or remove website content at any time.

You may not:

We may restrict access or decline requests where misuse, fraud or security concerns are reasonably suspected.

The HomeFixr name, branding, website design, text, graphics and other original website content are owned by or licensed to 1465708 B.C. Ltd., except where otherwise indicated.

You may use the website for normal personal use.

Nothing in these Terms transfers ownership of HomeFixr intellectual property to you.

HomeFixr may contain links to third-party websites, programs or services.

HomeFixr does not control those third parties and is not responsible for their content, availability or practices.

A link does not necessarily mean HomeFixr endorses or is affiliated with the third party.

HomeFixr provides the connection service on an "as available" basis.

To the maximum extent permitted by applicable law, HomeFixr does not make guarantees regarding the availability of a Partner or the outcome of any contractor interaction or project.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer-protection law.

To the maximum extent permitted by law, HomeFixr is not responsible for the independent acts, omissions, representations, workmanship, pricing, contracts or services of an HVAC company.

This section does not exclude liability that cannot legally be excluded.

HomeFixr's collection, use and disclosure of personal information is described in the HomeFixr Privacy Policy available at:

We may update these Terms from time to time.

The current version will be posted at homefixr.ca/terms with its effective date.

Material changes will apply prospectively except where applicable law permits otherwise.

These Terms are governed by the laws of British Columbia and the applicable laws of Canada.

Any dispute that must be determined by a court will be subject to the jurisdiction of courts having lawful jurisdiction in British Columbia, subject to any rights you have under applicable consumer-protection law.

Questions about these Terms may be sent to: